Category Archives: IT Help

Have You Been the Victim of Finger Pointing?

No one likes to be blamed for something they did not do. However, IT people, software companies and ISPs seem to have raised it to an art form. They point fingers at each other and business people are stuck in … Continue reading

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Is 24×7 IT Support Worth the Premium?

Some people question whether the extra cost of 24×7 IT phone support is worth it for their company. To understand the value, you need to compare it to standard 8am-6pm support that many IT service providers offer. The additional cost … Continue reading

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Delivering Value with Each and Every Client Interaction

Starting a business during the biggest recession of a generation really does focus one’s mind on delivering value for clients. It was the only way to build a business when most businesses were looking for ways to cut costs. So, … Continue reading

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3 Reasons to Consider Outsourcing IT

As the economy continues to bounce back, many companies are considering technology investments that they put off for the past several years. Along with this, they are looking to hire more IT staff. While it may sound self-serving, there really … Continue reading

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A Look at 3 Critical Business Areas You Can Improve with the Right IT Strategy

Are You Leveraging Technology Effectively? Like most business leaders, you probably realize that there are a lot of inefficiencies in your organization that could benefit from automation and integration. However, you are not sure where to start, and past efforts … Continue reading

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Providing Clear Value to IT Managed Services Clients

Starting an IT services company in the middle of an economic downturn helped us to focus on what clients really need from their IT services company to justify the cost. And it is simple to understand, even if it is … Continue reading

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Do you have realistic technology expectations?

As users of technology, we all want it to just work — to be intuitive and reliable. That is why Apple products have done so well, particularly on the intuitive side. However, technology does not always work and we should … Continue reading

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